Blank screen at log in

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Deb Dunstone

• 15 octobre 2023 21:34

I have reset all my accounts and passwords but getting a blank screen upon log in.  Please help.

 

Deb

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  Rona

  • 16 octobre 2023 23:29

  Hi Deb, 

  Welcome to Box Community and glad to help! 

  If you're having trouble logging in to the Box website. Kindly follow these troubleshooting steps: 

  • Please ensure your web browser is the latest version of Chrome, Firefox, Safari, or Edge
  • Try clearing your browser's cache. If this does not resolve your issue, please proceed to the next step.
  • Verify that you are using one of our recommended operating systems.

  Hope it helps! 

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  ctbradley100

  • 27 février 2024 02:27

  I'm having the same problem. I am on Edge Version 122.0.2365.52 (Official build) (64-bit). It says it is up to date. I have cleared the cache.  I'm on Windows 11. Any other ideas?

   

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