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Please run script to fix storage measurement

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Evan Peck

Dear Box Support,

Hello.

Can you please run the script on my account that allows for an updated and accurate measurement of the storage being used?

My account is currently counting previously deleted files (that have also been deleted from the trash) against my limit.  Thank you!

Evan Peck

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  • Rona
    Hi Evan, 

    Welcome to Box Community and glad to help! 

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage.

    In the future, if you experience storage inaccuracies, please let us know in this forum. 

    Thanks for posting!

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