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How to open a support ticket

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Qatalog Ltd

I have an enterprise account and would like to open a support ticket about a Box integration we built.

I followed a link to this page to open the ticket:

https://support.box.com/hc/en-us/requests/new

But it just says "Login with or upgrade to a Paid Box Business/Enterprise account for more support options". I am logged in and I already have an enterprise account. Is there a way I can open a support ticket?

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1 commentaire

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  • Rona

    Hi there, 

    Welcome to Box Community and glad to assist! 

    Let me create a new case and a member of our team will be in touch, please keep an eye out. 

    Thanks for posting! 

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