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Disable 2nd step authentication

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Robert Istocescu

Dear Box team. Not sure how but since 10 days I'm pointed with the 2nd step authentication request. I don't have configured such authentication process therefore no code to provide.

Please help me to disable this option.

The user I have with this issue it is raised on my work email address: [information redacted]

For now I have received access on my personal email address: [information redacted] but only on temporary bases till the main account it is solved.

Please support! You can contact me on any of the 2 emails mentioned here above.

Highly appreciated! Thank you! 

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Commentaires

1 commentaire

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  • Rona

    Hi Robert, 

    Welcome to Box Community and glad to assist! 

    I have created a new case and a member of our team will be in touch. Please keep an eye out. 

    Thanks for posting! 

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