Box Status

Unable to add user

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Kelly Ryan

Hello,

I am trying to add a new user to my account but it says "Email already used in a Box account but not associated with an enterprise".

How do I get this member added?

Thank you.

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1 commentaire

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  • Rona

    Hi Kelly, 

    Welcome to Box Community and glad to help! 

    You are now working with a member of our team and please keep an eye out. Rest assured that our team will keep in touch. 

    Thanks for posting! 

    -1
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