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my Storage is full but I've deleted all content in Box. please run the script on my account ANSWERED

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Bodek Bodekov

I've deleted all content in Box, however it keeps saying that storage is full.

please  run the script on my account

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  • Bodek Bodekov

    need this ASAP

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  • Bodek Bodekov

    Please anyone

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  • Bodek Bodekov

    :(

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  • Ann

    Hi Bodek, 

    Welcome to Box Community!

    Welcome to the Box Community!

    I have run a script that will recount all of the files and how much storage is being used in your account. Sometimes Box caches previous file counts and storage amounts causing a data inconsistency. This is a known issue and is a long term project for our engineering team to tackle.

    Thank you for posting!

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