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A folder deleted from a box remains on another user's screen

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staff001 
A folder that was supposed to be deleted in the box remains on another user's screen.

Not synced. Please tell me the reason.
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  • Rona

    Hi there, 

    Welcome to Box Community and glad to help! 

    Is the deleted folder still in the affected user's local Box folder? If so, please have him/her to log out and log in from it. 

    Hope it works! 

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