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Kevin Weekes

• 24 novembre 2023 17:11

I have changed my phone. The Authenticator app did not transfer accounts over. What is the recovery process for this common failure. How do I then access my account?

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  Rona

  • 24 novembre 2023 20:57

  Hi Kevin, 

  Welcome to Box Community and glad to assist!

  Let me create a new case and a member of our team will be in touch, please keep an eye out.

  Thanks for posting!

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