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Upgrade of plan from Canada

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Jiri Holy

Hi there, I have troubles to upgrade my account from Canada, getting message "We were unable to process your payment information. Please double check that all fields are filled out correctly and try again, or visit support.box.com for further assistance." I need to upload some video materials, so my current limit is not sufficient... Thanks. BR. Jiri

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  • Rona

    Hi Jiri, 

    Welcome to Box Community and glad to help! 

    You can work directly with a member of our Sales team and use the chat option using this link. 

    Hope it helps! 

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