Reset MFA/2FA on one of user
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One of our user need MFA/2FA reset but it doesn't allow unless you login first. Can you please assist?
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Hi Hiroaki,
Welcome to Box Community and glad to help!
Since this is a log in issue, please have the affected user to open his/her own case. Since the user can't log in please use this link and have him/her to create a new case.
We'd love to further assist!
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