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Box for Desktop syncing issues

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Eguides Admin

We have users that move items between folders using Box for Desktop. They do not appear in the new location when viewing from the web portal. How can we get Box for Desktop to be in sync for all users?

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  • Rona

    Hi there,

    Welcome to Box Community and glad to help!

    Let me create a new case and a member of our team will be in touch, please keep an eye out.

    Thanks for posting!

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