Need Help reseting 2FA for an existing account

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Chareef Eamittipol

• 11 décembre 2023 07:41

Hi, 

 

I have a BOX account, but ever since I switch to a new phone I can't seem to log in to my BOX. 

I need help resetting the 2FA or existing e-mail please help.

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• 

  Rona

  • 11 décembre 2023 20:28

  Hi Chareef,

  Welcome to Box Community and glad to help!

  Let me create a new case and a member of our team will be in touch, please keep an eye out.

  Thanks for posting!

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