NEW USER CAN'T ACCESS EXISTING FILES

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IBC

• 12 décembre 2023 11:19

Hi there,

I just created a new user for our Box account, but when the new user logs in he is not able to view existing files.

How do one gives permission to view all existing files?

Thank you in advance for your help.

Kind regards

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• 

  Rona

  • 14 décembre 2023 19:42

  Hi there,

  Welcome to Box Community and glad to help!

  Let me create a new case and a member of our team will be in touch, please keep an eye out.

  Thanks for posting!

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