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"Save As" location defaulting to local drive

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Sophie Beard

When I "Save As" a file that was opened from Box Drive, the default save location is "My Documents" on my local drive, instead of the Box folder the file originally came from. Can this be changed?

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  • Rona

    Hi Sophie, 

    Welcome to Box Community and glad to help!

    Let me create a new case and a member of our team will be in touch, please keep an eye out.

    Thanks for posting!

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  • Marty Scherstuhl

    Same issue here. Plus, when I save or save-as, the file name corrupts, adding in lots of characters like this:

    For instance, "Quarterly Conversation Form" becomes "%20Quarterly%20Conversation%20Form" when I try to save. And defaults to local drive rather than Box.

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  • Tyler Kimble

    I also am having this issue as of a few months ago. Every time I "save as" a file on box drive, Windows defaults to "Documents" instead of the originating folder. It's infuriating and costing me a lot of time. Please let me know how I can fix this ASAP.

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  • Sophie Beard

    Box Support tried to help but concluded with "it's a Microsoft issue not a Box issue." The workaround I have discovered is instead of using the F12 "Save As" shortcut I go File>Save a Copy which defaults to the originating folder

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  • Marty Scherstuhl

    That's clever, Sophie! I'm now doing what you suggest in Excel. With Word, still no luck, even with my default save location being a Box location.

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