Disable 2 factor authentication

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冨山 康雄

• 11 janvier 2024 00:43

Some members are unable to log in to the BOX because they changed their mobile phone settings for 2FA.

I would like to cancel the 2FA for that member. Please tell me how to do so.

Thanks!

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  Rona

  • 11 janvier 2024 20:25

  Hi there,

  Welcome to Box Community and glad to help!

  Let me create a new case and a member of our team will be in touch, please keep an eye out.

  Thanks for posting!

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