Can't add a user

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Claudia Zegarra

• 12 janvier 2024 23:32

Hello Box colleague,

When trying to add a user, I get a window that says that reads: "1 user failed to be added" She was part of the system with a different email. Please help!

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• 

  Rona

  • 12 janvier 2024 23:39

  Hi Claudia,

  Welcome to Box Community and glad to help!

  Let me create a new case and a member of our team will be in touch, please keep an eye out.

  Thanks for posting!

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