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File Properties

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Linda Richards

Every time I try to copy a file from my desktop to Box Drive I get an error that the properties will not be copied, although it allows me to copy the file nonetheless. This just started happening after years of working correctly.  Any advice?

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  • Rona

    Hi Linda,

    Welcome to Box Community and glad to help!

    Let me create a new case and a member of our team will be in touch, please keep an eye out.

    Thanks for posting!

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  • Anthony Menzies

    I am experiencing the same issue

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  • Christopher John Gadsden

    Was there any response or resolution here?  I want to move lots of photos to Box, but I don't want to lose all the properties data.

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