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Box app in MS Teams integrations shows incorrect badge count

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Detmer, Steven

Does anyone else have the issue of Box showing a notification/unread count on the left hand rail of the Teams integration....but there are no unread items in Box?

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  • Rona

    Hi Steven, 

    Welcome to Box Community and glad to assist! 

    Seems that you'll need assistance from Product Support regarding Box for Microsoft Teams. Let me create a new case and a member of our team will be in touch, please keep an eye out.

    Thanks for posting!

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