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Admin Privileges

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Marisol Urbano

I am trying to give one of our users admin privileges, but I keep receiving an error that they must have both primary and secondary emails with verified domains. How can we verify their domains?

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  • Rona

    Hi Marisol,

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch. 

    Thanks for posting!

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  • Marisol Urbano

    Hi Rona,

    I have yet to receive a response.  Need support.

    Thank you,

    Marisol

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