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two factor not working

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Karrie Back

I have set up the text two factor authentification.  It  worked one time.  Now it does not send me a text code.  I cannot get to the collaborator therefore.  I need to submit a support ticket please

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  • Rona

    Hi Karrie, 

    Welcome to Box Community and glad to assist!

    I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

    Thanks for posting!

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