There was an error processing your request.

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vives compound

• 29 janvier 2024 09:41

I am trying to upgrade my plan on box drive and when I put the payment details and click upgrade, I get an error saying There was an error processing your request.

Your account needs further verification, please submit a ticket at support.box.com.

 

I neeed heeeelp

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• 

  Ann

  • 29 janvier 2024 21:02
  • Modifié

  Hi Vives,

  Welcome to Box Community!

  To assist you with your upgrade issue, please contact our billing team directly at billing@box.com.

  Thanks for posting! 

  Best,
  Ann

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