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Files will not copy from local folder to Box folder

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Dayna Aronson

When I try to copy a file to a Box folder I get the error message:
"Can't read from the source file or disk."

If I try the same thing to any folder other than a Box folder, it works fine.

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  • Rona

    Hi Dayna, 

    Welcome to Box Community and glad to assist! 

    Can we verify your current Box version and the Operating System running in your machine? 

    We'd love to further assist! 

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  • Dayna Aronson

    Box drive version: 2.37.142
    Windows 10 Enterprise 
    Version    10.0.19044 Build 19044
    VMware virtual desktop

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