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box admin view - unable to view certain accounts

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Dan Salmo

I am logged in to admin section and viewing all managed users, including app user. 
We have a "Legal Services" app user but I do not see them listed. 
My colleague does see them. He is an admin, I am an admin...Why do we not both see all accounts? 

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  • Rona

    Hi Dan,

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll keep in touch. 

    Thanks for posting! 

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