Box Status

Authenticator App Setup

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Sandy Minger

A Borrower has shared a Box with me that is requiring an authenticator app be set up and asking for a 6 digit authentication code.  I've not seen this before and am not sure what to do.  Thank you.

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  • Rona

    Hi Sandy, 

    Welcome to Box Community and glad to assist!

    I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

    Thanks for posting!

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