Storage capacity will not be reset.
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Dear Box Support,
Hello.
Can you please run the script on my account that gets an updated measurement of the storage being used? It's counting previously-deleted files against my limit. Thank you!
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Hi Takuma,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Thanks for posting!
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