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Files delete by accident

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Box User

Hello,

I'm looking for files delete by accident at the beggining of when I start to use BOX. It was in 2015 or 2016. 

I'm ready to pay to have a recovery of all my deleted files. 

Can you help me please, it's really important to me.

Gregory

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  • Rona

    Hi Gregory, 

    Welcome to Box Community and glad to assist! 

    Box stores files and folders you place in Trash for a certain period of time, that default period is 30 days. I'm afraid we can't recover files that was deleted couple years back. 

    Thanks for posting! 

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  • Mishal Mohammed Al-Hamad

    I have missing files . i need to retrieve . can you help me in this issue

      

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  • Mishal Mohammed Al-Hamad

    I have missing files. i need to retrieve. can you help me in this issue please. 

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  • Mishal Mohammed Al-Hamad

    I have missing files. i need to retrieve. can you help me in this issue please. 

    please can you answer my question 
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