Error Message When changing ownership

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Katie Turner

• 26 mars 2024 22:58

I'm trying to change ownership on a specific folder however, I keep getting the error message: There was a problem while trying to transfer item ownership to XXXX.  I need someone to help me as I need to free up some licenses to assign to another user.  

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  Rona

  • 27 mars 2024 19:58

  Hi Katie, 

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch. 

  Thanks for posting! 

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