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User Activity Report not showing all external users

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Evenica IT

Hi,

I have a directory that has been shared with internal and external users. The files in the directory show they were accessed by external users, but when I run the "User Activity Report" it does not show this. It shows no activity for all of January.

My manager is asking me to generate a report listing all external users who accessed the directory's files, but it seems impossible for me to do.

Thanks,

Matt.

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  • Rona

    Hi Matt,  

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch. 

    Thanks for posting!

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  • Nathan Nerling

    This is the first post that comes up with this topic... if there is already another response on this would you post the link?

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  • jnickell

    Evenica IT and Rona  Could you share publicly if this is possible and if so how to do it.  I am also looking to understand how we can report on activity by external users. 

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