Box Status

SSO no longer works for new users

Terminée
S’abonner
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John Pascor

SSO authentication had been set up and working for more than a year, suddenly, newly added users are nable to login with the error message "Invalid login credentials" even though user is logging in through IDP.  However user is able to login a "not part of the organization"

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  • Rona

    Hi John, 

    Welcome to Box Community! 

    I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

    Thanks for posting!

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