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Cannot invite users because they belong to a different enterprise

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Stefanos Nalmpantis

Hi,

We are attempting to register a new account in Box but get the message "user belongs to another enterprise". Probably because the users participated in a different trial subscription of BOX.
Best regards,
Stefanos


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  • Rona

    Hi Stefanos, 

    Welcome to Box Community! 

    I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

    Thanks for posting!

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