Les guides produit sont disponibles dans la bêta du nouveau docs.box.com, repensé et assisté par l’IA. Découvrez tous les détails sur les changements.

Box Status

Unable to reset password

Répondu
S’abonner
New post
W W

Hi, all

I have a Box account which I have not used for a long time.

I tried to log in and was asked to reset my password by providing my email address. I did so but never received reset instructions.

Reading the FAQs, it seems that my email address may have been placed on Box's email suppression list as a result of a hard bounce.

Can anyone from Box assist so that I can log in to my Box account again?

Thanks in advance!

William

0

Commentaires

3 commentaires

Date Votes
  • W W

    I have logged in using a different Box account in order to post this support request message.

    0
    Actions pour les commentaires Permalien
  • W W

    The email address related to the Box account in question can receive emails now.

    0
    Actions pour les commentaires Permalien
  • W W

    Anyone from Box Support?

    Thanks!

    0
    Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.