Changing phone number

I recently changed my mobile phone number.

Because the Box previously sent a security code to my ole phone number, I need to change my registered mobile number. However, after log-in, in the Account Setting section, I do not see my mobile number information (any phone number information at all). How do I change my mobile number registered witht Box?

FYI, I changed the two-step authenticator method to use an e-mail. Therefore, I do not think I have immediate problem. However, I still want to de-register my old phone number and register my new number.

Thank you.

Rona

5 juin 2024 21:37

Hi Takeo,

Welcome to Box Community and glad to assist!

You can add/change your mobile number through your Account Profile.

To edit your Account Profile:

Login to box.com and navigate to View Profile.
Click Edit Information and add your phone number.
Click Save Changes.

Thanks for posting!

Commentaires