Box Status

Can not receive SMS Authentication code from Vietnam.

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Lê Hồng Long

I can't receive SMS Authentication code form Mobiphone (Vietnam mobile network), so my account is lock, I can't login to box.

My account: <personal information-redacted>

and my friend account also same situation: <personal information-redacted>

Please help. 

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  • Rona

    Hi there, 

    Welcome to Box Community and glad to assist! 

    Each users should create a new ticket in order address their MFA issues. Rest assured that a member from Product Support will get in touch. 

    Thanks for posting! 

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