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Batch Send Template Error

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James Sloop

I am receiving the following error when attempting to upload our list of emails for a batch send process.

"Incorrect mimetype: expected text/csv found application/vnd.ms-excel".

Any help with what this error means and how to correct it is appreciated. I am using the batch file template from Box and have tried saving the file to different .csv types with no luck.

 

Thank you.

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  • Rona

    Hi James,

    Welcome to Box Community! 

    I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

    Thanks for posting!

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