Box Status

Cannot Add New User

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Kevin Weekes

I having having a recurring problem in not being able to add collaborators to some of our folders. Last time this happened I was told Box stacks new users until they are cleared.  Ass admin of this account why can't I add extra users via the Admin Panel? There is no button available to do this. Recurring problem, please fix.

 

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  • Rona

    Hi Kevin, 

    Welcome to Box Community! 

    I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

    Thanks for posting!

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