Box Status

Billing Issues

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Rachel Ehlen

I was not given the option to pay for a monthly account, so I was forced to pay hundreds of dollars up front. I only need Box for 1 month, and would like a refund for any charges past that.

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  • Rona

    Hi Rachel, 

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

    Thanks for posting!

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