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Refund

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Holly Wingfield Carrington

I was charged $60 today for an account that I did not sign up for. I do not use this service. Customer service is telling me flat out that this is MY problem. This is incredibly poor business practice. I would like a refund, as I did NOT consent to this charge. 6/24/2024

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  • Rona

    Hi Holly, 

    Welcome to Box Community and glad to assist! 

    You can contact our Cancellation team via cancel@box.com regarding your refund query. Rest assured that a member of our team will get in touch shortly. 

    Thanks for posting! 

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