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Lost files after copying and pasting

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Guilherme Carneiro

After trying to copy and paste my files to a local folder using box drive, it all went missing. My personal repository is completely empty, although usage limits show there's 4.2gb in use. Trash folder is empty as well.

 

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  • Rona

    Hi Guilherme, 

    Welcome to Box Community! 

    To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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