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Box.V2 Windows SDK File Download Issue

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Daniel Wegrzen

Trying to do a fairly straightforward process that searches a box instance for a file and downloads the stream. The process works fine for the first 2 downloads. Once the 3rd file attempts to download, it times out.  

var downloadResponse = await client.FilesManager.DownloadAsync(boxFile.Id);

2024-07-18 10:46:00.9800|ERROR|Error in BoxDownload process to capture files|System.TimeoutException: Request timed out ---> System.Threading.Tasks.TaskCanceledException: A task was canceled.

Can't seem to get any more information to help troubleshoot. I'm processing these requests synchronously so there should not be any issues with api limits.

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  • Daniel Wegrzen

    Upgraded to the newest SDK version (5.7.1 --- was on 5.6.1) and the problem seemed to be resolved!

     

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  • Rona
    • Modifié

    Hi Daniel, 

    Welcome to Box Community! 

    To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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