User needs to have her 2fa reset

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Michael Stinchcomb

• 18 juillet 2024 18:25

1)Why can't I as an admin do this from the console?

2)Where does the user need to go to request this?

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  Rona

  • 18 juillet 2024 21:39

  Hi Michael, 

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. If you have additional questions, please don't hesitate to reply in this forum. 

  We'd love to further assist! 

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