Incorrect storage used indication

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  • Gail Martinez

    Hello!

    If your storage usage isn’t updating correctly, you can resolve this by contacting the support team of the service you’re using. Visit their support page, submit a ticket explaining the issue, and request that they run the script to recalculate your storage usage. Include your account details and any troubleshooting steps you’ve already tried. If you need help finding the support page, let me know which service you’re using! 

     

     

    Best Regards,

    Panorama Charter Login

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  • Rona

    Hi there,

    Welcome to Box Community! 

    To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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  • JC Auto

    Hi Rona,

    Thanks for the assistance. Where do I go to check the updates from Box Product Support?

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