Les guides produit seront bientôt disponibles sur un nouveau site. Consultez tous les détails sur ce qui change.

Box Status

Missing file that has not record of having been deleted

Terminée
S’abonner
New post
Tonya Hammond

Hi,

I've done multiple searches and run a report that confirms that a file that one of my users accessed as recently as 7/18 is neither in the folder where it was last saved nor in the trash. How can this be?

0

Commentaires

1 commentaire

Date Votes
  • Rona

    Hi Tonya, 

    Welcome to Box Community! 

    To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

    0
    Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.