Box Status

Can't Add External Collaborator

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Abel Ramirez II

I used to be able to add an external collaborator via the SHARE window by entering in their email address, but now it is saying only people within the Business Account domain is allowed to be a collaborator.

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  • Rona

    Hi Abel, 

    Welcome to Box Community! 

    To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

     

     

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