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Michelle Conigliaro

Hi, I have a user that logged into box to obtain files for a 3rd party that sent him files via box. Our company just purchased box to use as our cloud sharing software. How can we add his file from the 3rd party vendor into our new corporate account. His corporate email is attached to both.

Thanks

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  • Rona

    Hi Michelle,

    Welcome to Box Community! 

    To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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