Box Status

Account storage limit reached??

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Cecilia Paulsson
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Good evening, I get the following message when I try to upload files to our project Box - Account storage limit reached - however, in the bottom lefthand corner it states that we have only used 9.8 GB of 100 GB.

Please help!

Thanks,

Cecilia

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  • Ann

    Hi Cecilia, 

    Welcome to Box community!

    This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates. 

    Thank you for posting!

    Best,
    Ann

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