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recover account

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Maryceth Freyle

I want to recover my box account, but I can no longer access the email with which the account was created. How can I recover it?

I currently registered with another email, however the storage I have in that account is much larger.

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  • Ann

    Hi Maryceth,

    Welcome to Box community!

    This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly. Kindly check your email for details and updates.

    Thanks for posting!

    Best,
    Ann

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