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I can't access a folder that I have the URL of , and I have no idea what the problem is, can box support please help?

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Arun R
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Oops! We can't seem to find the page you're looking for.

 

^^ this is the message I am getting when I follow the link to the folder that has been shared with me, the matter is urgent as I need immediate access to those files, please help! I can't seem to access any other form of support.

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  • Rona

    Hi Arun,

    Welcome to Box Community and glad to assist!

    It shows that you have a designated team that works with Box Premier Services.

    For immediate assistance, you should contact your internal helpdesk team.

    Thanks for posting! 

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