Box uploading empty files

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Chinyere Iweka

• 24 août 2024 14:04

I am trying to upload folders containing files to box since I cannot have two box apps on my computer. When I upload the folder on box, it just uploads an empty folder without the files. Please help because I do not want to lose my files that I thought is uploaded when it is not

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  Rona

  • 27 août 2024 15:07

  Hi Chinyere, 

  Welcome to Box Community and glad to assist!

  It shows that you have a designated team that works with Box Product Support. 

  For immediate assistance, you should contact your internal helpdesk team.

  Thanks for posting! 

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