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Unable to add a collabotor as they're not in my collaborator list

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Trent Glasshof

How do I add a collaborator to the collaborator list?  I created a folder and I'm trying to share it, but the individual is not in my collaborator list so they system will not allow me to share the folder.  Thanks. 

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  • Rona

    Hi Trent, 

    Welcome to Box Community and glad to assist! 

    Are you having error inviting a collaborator? If so, could you attach a screenshot in the forum to get a closer look? 

    We'd love to further assist! 

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  • Trent Glasshof

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