New phone set up in okta
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I'm trying to get access to our USAFx box account and I can't log in to okta because I got a new phone. Can we turn off multifactor authentication?
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Hi there,
Welcome to Box Community and glad to assist!
In order to disable your Multi-Factor Authentication, you must contact Box Support using the email address linked to your affected Box account.
We'd love to further assist!
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